Cases

Case #1: Crisis Management for an Infrastructure Company

The Challenge:

A high-complexity crisis involving legal scrutiny, financial restructuring, and the loss of a key leader threatened the company’s reputation and public legitimacy amid intense media scrutiny and budget constraints.

Our Approach:

  • Formed and led a crisis committee integrated with senior leadership.

  • Defined a transparency-driven public narrative.

  • Positioned leadership as a credible voice in public discourse.

  • Implemented an in-house communication model covering media, internal stakeholders, institutional partners, and digital channels.

Impact:

The company maintained credibility, reduced reputational risks, and ensured operational continuity. Internally, it strengthened organizational culture by aligning messaging and actions.

multicolored hallway
multicolored hallway

Copyright © 2025 Dilema. All rights reserved. Developed by Dilema.